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Choose your inquiry type below. We respond within 24 hours.
Returns are accepted within 14 days of delivery. Item must be unused and in original packaging. Invoice attachment is mandatory for processing your return.
Click to upload invoice or order screenshot
⚠️ Returns cannot be processed without invoice. If you don't have the invoice, a screenshot of your order confirmation email is acceptable.
KERAM offers a 1-Year Limited Warranty against manufacturing defects. Warranty claims require proof of purchase. Physical damage, misuse, or normal wear is not covered.
Click to upload invoice
Click to upload defect photo
Interested in ordering in bulk? We offer special pricing for orders of 10+ units. Fill in your requirements below and we'll get back to you with a custom quote.
We typically respond within 24 hours during business days.
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